Managed Services
New Dominion Networks’ Managed Services offering is our top tier support offering. Utilizing Managed Services, New Dominion Networks can offer an affordable flat rate support agreement which includes the support costs for the covered systems in your network.
By focusing on top quality support, and not what the per incident or hourly cost of support is, we can provide our customers with the best solution instead of the cheapest answer. Many times the discussion over IT support is centered around “what is it going to cost me.” We wanted to change the conversation to be what can we, as your service provider, do to minimize your downtime and optimize the performance of your systems, while providing the most secure robust network we can. Our answer is Managed Services. By offering a flat support rate to our customers, everyone benefits from the end result. Our customers have fantastic service that they can count on when they need it. We can provide the services that are needed to minimize problems, and proactively make changes to reduce any downtime, without concern for the support costs. By minimizing problems proactively, we are more productive and our long term costs go down. Since we are doing everything possible to make our customers systems run trouble free, you benefit by having less IT headaches and minimize costly down time which wrecks productivity.
Managed Services is a partnership between New Dominion Networks and its customers. We bring in the monitoring tools and expertise required to optimize your systems. We work proactively to find potential issues before they become costly problems. By having your systems run at their best we both win!